All orders are sent via the Royal Mail.
We aim to dispatch orders within 1-5 working days. We are a one-person team and volunteer run, so please be patient if your order is not dispatched immediately.
For UK orders, we dispatch via First Class post. This aims to deliver on the next working day.
For all international orders, we dispatch via International Standard delivery. If you order is to Europe, they aim to deliver in 3 to 5 working days. Anywhere else, the delivery aim is 6 to 7 working days.
Please note that it is possible for orders to be lost in the post. Especially international deliveries. If you order is lost, please email firstname.lastname@example.org and we will issue a replacement.
Returns and Refunds
We do not accept any returns or refunds. Apologies for any inconvenience this may cause. If you change your mind about your order, you can cancel it before it is dispatched. After it has been dispatched, unfortunately there is nothing we can do.
Wrong Delivery Address
If you have accidentally entered the wrong delivery address, email email@example.com and we will change it for you.